When this matters
The issue may be in DNS, domain history, a misconfigured web form, bulk sending or content resembling a phishing campaign.
What to check when business mail lands in spam: SPF, DKIM, DMARC, BIMI, domain reputation, message content and anti-spam lists.
Practical checklist
- verify SPF, DKIM and DMARC
- do not send business mail from third-party servers without authorization
- check domain and IP reputation
- separate campaigns from regular correspondence
How Hostilla.pl helps
Hostilla.pl uses multiple anti-spam lists, mail reports and BIMI support in webmail to detect mail reputation problems faster.
What to prepare before contacting support
If you need support, include the domain, account name, time of the problem, exact error message, recent changes and one example URL or mailbox. This lets support check DNS, SSL, mail logs, PHP, database, backups and application configuration faster.
Next useful steps
This guide is part of a topical cluster. Use the links below to continue through related Hostilla.pl instructions.
Web hosting: choice, configuration and first stepsWebsite 403 error - permissions, blocks and .htaccessWebsite 404 after migration - where to lookWhat to check after buying hostingContact form not sending e-mail - what to checkHosting for a business website - e-mail, SSL and stabilityAll guidesContact support