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Hostilla.pl help center

Common customer questions in one place: cPanel login, webmail access, Outlook, iPhone Mail, eM Client and Thunderbird configuration, DNS after migration, SSL, WordPress, backups, spam, malware and website performance.

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Each tile points to a topic that usually solves a real post-migration or service-start problem.

Hosting and website performanceSlow pages, 503 errors, LVE limits, caching, PHP and choosing a plan. Domains, DNS and transferAvailability, delegation, DNS records, AuthInfo, transfers and propagation. E-mail and deliverabilityMissing messages, spam, SPF, DKIM, DMARC and mail client configuration. SSL and securityAutoSSL, HTTPS, Mixed Content, malware, Imunify360 and CSF/LFD blocks. Migration and backupsWebsite and e-mail migration, post-migration tests and restoring data. Account, payments and servicesLogin, invoices, renewals and managing multiple hosting accounts. Hostilla.pl toolsCheck domains, DNS, e-mail, SSL, PageSpeed, public IP, passwords and CSR requests in one place. Hostilla cPanel tools and functions118 answers about panel icons: e-mail, domains, files, databases, SSL, metrics, security and Hostilla plugins. Hostilla API: cPanel UAPI and WHM APICommand index for cPanel/WHM automation: one page per command, CLI examples and links to vendor documentation. Hostilla Geo BlockCountry blocking in cPanel, attacks from abroad, MaxMind, CSF/LFD and support contact. Outlook, iPhone, eM Client, ThunderbirdSecure IMAP/SMTP/POP3 ports, full-address login and encryption. E-mail, SpamBox and deliverabilitySPF, DKIM, DMARC, MSFE, daily reports, BIMI and recipient-server responses. Mail domain checkerAutomatic MX, SPF, DKIM, DMARC, RDAP and blacklist checks for a domain. Domains and DNS after migrationWeb, MX, SPF, DKIM, DMARC, SSL, redirects and DNS propagation. SSL and AutoSSLZeroSSL/Sectigo/Let's Encrypt, domain validation, Mixed Content and HTTPS renewal. Website performancePHP-FPM, OPcache, Redis, Memcached, MariaDB/MySQL, LVE, PageSpeed and logs. Website speed testPageSpeed Insights quality check for mobile and desktop. Backups and securityAccount backups, Imunify360, CXS, exploit scanners, malware protection and restore paths.

Panel logins

The customer panel is for services, payments and contact. cPanel is for the hosting account, domains, files, databases and mail. Webmail is for working with an e-mail mailbox. A support ticket should always say which panel the problem concerns.

Mail program configuration

For Outlook, iPhone Mail, eM Client and Thunderbird, keep one rule: login is the full e-mail address, password is the mailbox password, and servers plus ports should be taken from cPanel/webmail configuration. IMAP is preferred for synchronization and SMTP should use authentication and encryption.

What should a support request include?

Concrete details help most: domain, account, mailbox, time of the event, last change, error message, screenshot, example URL or message headers. It lets support check DNS, SSL, e-mail, logs, backups and the application without a long back-and-forth.

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