Security

What to do when CSF/LFD or Imunify360 blocks your IP

A CSF/LFD or Imunify360 block usually does not mean that the website is broken. It is a protection mechanism that stops too many failed logins or suspicious traffic from one IP address.

When this matters

The usual cause is an old password saved on a phone, Outlook or Thunderbird, repeated cPanel/FTP/webmail logins, attacks on wp-login.php, vulnerability scanning, a low-reputation VPN or WAF rules treating a request as risky.

How to regain access after an IP block: wrong mail passwords, cPanel, FTP, brute force, WAF, Imunify360 invisible captcha and support contact.

Practical checklist

  • check your public IP address and note the block time
  • close mail applications and fix passwords on the phone, computer and apps
  • open the website in a normal browser with JavaScript and cookies enabled, without aggressive VPN/proxy filtering
  • if an Imunify360 invisible captcha or challenge appears, wait for automatic verification and refresh the page
  • if the block returns or no challenge is visible, contact Hostilla support with the IP address, domain, time and error message

How Hostilla.pl helps

On Hostilla.pl, protection can include CSF/LFD, Imunify360, WAF, exploit scanners and anti-bot rules. If the traffic looks like a real user, invisible captcha can clear the block automatically. If the issue involves mail, FTP, cPanel or a persistent false positive, support can check logs and identify the exact cause.

What to prepare before contacting support

If you need support, include the domain, account name, time of the problem, exact error message, recent changes and one example URL or mailbox. This lets support check DNS, SSL, mail logs, PHP, database, backups and application configuration faster.

Related Hostilla.pl topics

Next useful steps

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