35 questions in this topic
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222. How to enable free SSL on your hosting?
For the topic "how to enable free SSL on hosting", first check the setting in AutoSSL, domain validation status and HTTPS configuration.
Free SSL on hosting works via AutoSSL in cPanel. The condition for correct release is to point the domain to the correct hosting, correct DNS and no conflict with the old server.
AutoSSL can use ZeroSSL/Sectigo or Let's Encrypt.
223. How does AutoSSL work in Hostilla?
For the topic "how does AutoSSL work in Hostilla" first check the setting in AutoSSL, domain validation status and HTTPS configuration.
Free SSL on hosting works via AutoSSL in cPanel. The condition for correct release is to point the domain to the correct hosting, correct DNS and no conflict with the old server.
AutoSSL can use ZeroSSL/Sectigo or Let's Encrypt.
224. What is worth knowing about ZeroSSL in AutoSSL?
For the topic "what to know about ZeroSSL in AutoSSL", first check the setting in AutoSSL, domain validation status and HTTPS configuration.
Free SSL on hosting works via AutoSSL in cPanel. The condition for correct release is to point the domain to the correct hosting, correct DNS and no conflict with the old server.
AutoSSL can use ZeroSSL/Sectigo or Let's Encrypt.
225. What is worth knowing about Sectigo in AutoSSL?
For the topic "what to know about Sectigo in AutoSSL", first check the setting in AutoSSL, domain validation status and HTTPS configuration.
Free SSL on hosting works via AutoSSL in cPanel. The condition for correct release is to point the domain to the correct hosting, correct DNS and no conflict with the old server.
AutoSSL can use ZeroSSL/Sectigo or Let's Encrypt.
226. What is worth knowing about Let's Encrypt in AutoSSL?
For the topic "what to know about Let's Encrypt in AutoSSL", first check the setting in AutoSSL, domain validation status and HTTPS configuration.
Free SSL on hosting works via AutoSSL in cPanel. The condition for correct release is to point the domain to the correct hosting, correct DNS and no conflict with the old server.
AutoSSL can use ZeroSSL/Sectigo or Let's Encrypt.
227. Which provider is the default?
For the "which provider is default" topic, first check the setting in AutoSSL, domain validation status and HTTPS configuration.
Free SSL on hosting works via AutoSSL in cPanel. The condition for correct release is to point the domain to the correct hosting, correct DNS and no conflict with the old server.
AutoSSL can use ZeroSSL/Sectigo or Let's Encrypt.
228. Does free SSL cover subdomains?
For the topic "does free SSL cover subdomains" first check the setting in AutoSSL, domain validation status and HTTPS configuration.
Free SSL on hosting works via AutoSSL in cPanel. The condition for correct release is to point the domain to the correct hosting, correct DNS and no conflict with the old server.
AutoSSL can use ZeroSSL/Sectigo or Let's Encrypt.
229. Does free SSL include wildcard?
For the topic "does free SSL include wildcard" first check the setting in AutoSSL, domain validation status and HTTPS configuration.
Free SSL on hosting works via AutoSSL in cPanel. The condition for correct release is to point the domain to the correct hosting, correct DNS and no conflict with the old server.
AutoSSL can use ZeroSSL/Sectigo or Let's Encrypt.
230. How to renew your SSL certificate?
For the "how to renew SSL certificate" topic, first check the setting in AutoSSL, domain validation status and HTTPS configuration.
Free SSL on hosting works via AutoSSL in cPanel. The condition for correct release is to point the domain to the correct hosting, correct DNS and no conflict with the old server.
AutoSSL can use ZeroSSL/Sectigo or Let's Encrypt.
231. What to do when AutoSSL won't release?
For the topic "what to do when AutoSSL won't release" first check the setting in AutoSSL, domain validation status and HTTPS configuration.
Free SSL on hosting works via AutoSSL in cPanel. The condition for correct release is to point the domain to the correct hosting, correct DNS and no conflict with the old server.
AutoSSL can use ZeroSSL/Sectigo or Let's Encrypt.
232. What to do when the certificate points to an old server?
For the topic "what to do when a certificate points to an old server", first check the setting in AutoSSL, domain validation status and HTTPS configuration.
If the certificate points to an old server or SSL only works for some names, check the domain's DNS recordwww, redirections and whether the domain is added to the correct hosting account. After a DNS change, AutoSSL may need time to reissue the certificate.
Mixed content means that the website runs over HTTPS, but some resources are still loaded over HTTP. You need to correct links in your CMS, template, database or plugin.
233. What to do when SSL works for a domain but not for www?
For the topic "what to do when SSL works for a domain but not for www" first check the setting in AutoSSL, domain validation status and HTTPS configuration.
If the certificate points to an old server or SSL only works for some names, check the domain's DNS recordwww, redirections and whether the domain is added to the correct hosting account. After a DNS change, AutoSSL may need time to reissue the certificate.
Mixed content means that the website runs over HTTPS, but some resources are still loaded over HTTP. You need to correct links in your CMS, template, database or plugin.
234. What to do with mixed content?
For the topic "what to do with mixed content", first check the setting in AutoSSL, domain validation status and HTTPS configuration.
If the certificate points to an old server or SSL only works for some names, check the domain's DNS recordwww, redirections and whether the domain is added to the correct hosting account. After a DNS change, AutoSSL may need time to reissue the certificate.
Mixed content means that the website runs over HTTPS, but some resources are still loaded over HTTP. You need to correct links in your CMS, template, database or plugin.
235. How to force HTTPS?
For the topic "how to force HTTPS", first check the setting in AutoSSL, domain validation status and HTTPS configuration.
If the certificate points to an old server or SSL only works for some names, check the domain's DNS recordwww, redirections and whether the domain is added to the correct hosting account. After a DNS change, AutoSSL may need time to reissue the certificate.
Mixed content means that the website runs over HTTPS, but some resources are still loaded over HTTP. You need to correct links in your CMS, template, database or plugin.
236. How to add your own SSL certificate?
For the topic "how to add your own SSL certificate", first check the setting in AutoSSL, domain validation status and HTTPS configuration.
A proprietary or commercial certificate requires proper validation of the domain or organization. DV confirms domain control, OV provides additional organization, EV provides the highest level of organizational validation, wildcard protects subdomains, and SAN/multi-domain covers multiple names.
When purchasing a certificate, you must select the type for use: a simple website, company, store, multiple domains, multiple subdomains or formal requirements.
237. How to generate a purchased SSL certificate?
For the topic "how to generate a purchased SSL certificate", first check the setting in AutoSSL, domain validation status and HTTPS configuration.
A proprietary or commercial certificate requires proper validation of the domain or organization. DV confirms domain control, OV provides additional organization, EV provides the highest level of organizational validation, wildcard protects subdomains, and SAN/multi-domain covers multiple names.
When purchasing a certificate, you must select the type for use: a simple website, company, store, multiple domains, multiple subdomains or formal requirements.
238. How to reissue a certificate?
For the topic "how to reissue a certificate", first check the setting in AutoSSL, domain validation status and HTTPS configuration.
A proprietary or commercial certificate requires proper validation of the domain or organization. DV confirms domain control, OV provides additional organization, EV provides the highest level of organizational validation, wildcard protects subdomains, and SAN/multi-domain covers multiple names.
When purchasing a certificate, you must select the type for use: a simple website, company, store, multiple domains, multiple subdomains or formal requirements.
239. What are intermediate and root certificates?
For the topic "what are intermediate and root certificates", first check the setting in AutoSSL, domain validation status and HTTPS configuration.
A proprietary or commercial certificate requires proper validation of the domain or organization. DV confirms domain control, OV provides additional organization, EV provides the highest level of organizational validation, wildcard protects subdomains, and SAN/multi-domain covers multiple names.
When purchasing a certificate, you must select the type for use: a simple website, company, store, multiple domains, multiple subdomains or formal requirements.
240. What SSL do we sell: DV, OV, EV?
For the topic "what SSL do we sell: DV, OV, EV" first check the setting in AutoSSL, domain validation status and HTTPS configuration.
A proprietary or commercial certificate requires proper validation of the domain or organization. DV confirms domain control, OV provides additional organization, EV provides the highest level of organizational validation, wildcard protects subdomains, and SAN/multi-domain covers multiple names.
When purchasing a certificate, you must select the type for use: a simple website, company, store, multiple domains, multiple subdomains or formal requirements.
241. What SSL do we sell: wildcard?
For the topic "what SSL do we sell: wildcard" first check the setting in AutoSSL, domain validation status and HTTPS configuration.
A proprietary or commercial certificate requires proper validation of the domain or organization. DV confirms domain control, OV provides additional organization, EV provides the highest level of organizational validation, wildcard protects subdomains, and SAN/multi-domain covers multiple names.
When purchasing a certificate, you must select the type for use: a simple website, company, store, multiple domains, multiple subdomains or formal requirements.
242. What SSL do we sell: multi-domain/SAN?
For the topic "what SSL do we sell: multi-domain/SAN" first check the setting in AutoSSL, domain validation status and HTTPS configuration.
A proprietary or commercial certificate requires proper validation of the domain or organization. DV confirms domain control, OV provides additional organization, EV provides the highest level of organizational validation, wildcard protects subdomains, and SAN/multi-domain covers multiple names.
When purchasing a certificate, you must select the type for use: a simple website, company, store, multiple domains, multiple subdomains or formal requirements.
243. When to choose DV?
For the topic "when to choose DV" first check the setting in AutoSSL, domain validation status and HTTPS configuration.
A proprietary or commercial certificate requires proper validation of the domain or organization. DV confirms domain control, OV provides additional organization, EV provides the highest level of organizational validation, wildcard protects subdomains, and SAN/multi-domain covers multiple names.
When purchasing a certificate, you must select the type for use: a simple website, company, store, multiple domains, multiple subdomains or formal requirements.
244. When to choose OV?
For the topic "when to choose OV", first check the setting in AutoSSL, domain validation status and HTTPS configuration.
A proprietary or commercial certificate requires proper validation of the domain or organization. DV confirms domain control, OV provides additional organization, EV provides the highest level of organizational validation, wildcard protects subdomains, and SAN/multi-domain covers multiple names.
When purchasing a certificate, you must select the type for use: a simple website, company, store, multiple domains, multiple subdomains or formal requirements.
245. When to choose EV?
For the topic "when to choose EV", first check the setting in AutoSSL, domain validation status and HTTPS configuration.
A proprietary or commercial certificate requires proper validation of the domain or organization. DV confirms domain control, OV provides additional organization, EV provides the highest level of organizational validation, wildcard protects subdomains, and SAN/multi-domain covers multiple names.
When purchasing a certificate, you must select the type for use: a simple website, company, store, multiple domains, multiple subdomains or formal requirements.
246. When to choose a wildcard?
For the topic "when to choose wildcard", first check the setting in AutoSSL, domain validation status and HTTPS configuration.
A proprietary or commercial certificate requires proper validation of the domain or organization. DV confirms domain control, OV provides additional organization, EV provides the highest level of organizational validation, wildcard protects subdomains, and SAN/multi-domain covers multiple names.
When purchasing a certificate, you must select the type for use: a simple website, company, store, multiple domains, multiple subdomains or formal requirements.
247. When to choose SAN?
For the topic "when to choose SAN", first check the setting in AutoSSL, domain validation status and HTTPS configuration.
A proprietary or commercial certificate requires proper validation of the domain or organization. DV confirms domain control, OV provides additional organization, EV provides the highest level of organizational validation, wildcard protects subdomains, and SAN/multi-domain covers multiple names.
When purchasing a certificate, you must select the type for use: a simple website, company, store, multiple domains, multiple subdomains or formal requirements.
248. What are VMC certificates?
VMC and CMC are related to BIMI and branding in mail. They help selected email services trust the brand logo displayed on messages.
You need to distinguish between SSL certificates for a website and VMC/CMC for email. BIMI icons can also be visible in our webmails without expensive certificates, but external services may have their own requirements.
249. What are CMC certificates?
VMC and CMC are related to BIMI and branding in mail. They help selected email services trust the brand logo displayed on messages.
You need to distinguish between SSL certificates for a website and VMC/CMC for email. BIMI icons can also be visible in our webmails without expensive certificates, but external services may have their own requirements.
250. How does VMC/CMC connect to BIMI?
VMC and CMC are related to BIMI and branding in mail. They help selected email services trust the brand logo displayed on messages.
You need to distinguish between SSL certificates for a website and VMC/CMC for email. BIMI icons can also be visible in our webmails without expensive certificates, but external services may have their own requirements.
10345. What is mixed content and how to fix it on the website?
Mixed content means that the website opens via HTTPS, but some resources are loaded via HTTP, e.g. images, CSS, JS or fonts. The browser may block them or mark the site as not fully secure. Solution: change resource addresses to HTTPS, perform search-replace in the CMS database, set the correct Site URL, force HTTPS and clear the cache. An SSL certificate alone does not fix HTTP links in the page content.
10358. How to solve the problem: intermediate and root certificates?
The website certificate works correctly when the server presents the domain certificate and the appropriate intermediate certificates that chain to the root certificate trusted by the browser. AutoSSL usually installs the full chain automatically. When installing manually in cPanel → SSL/TLS, you need to paste the certificate, private key and CA bundle/intermediate chain. The lack of an intermediate certificate may cause SSL errors for some users.
10370. Why is the service for 12 months and the certificate for a shorter period?
The hosting service can be paid for 12 months, but the SSL certificate from AutoSSL/ACME is issued for a shorter period, e.g. 90 days for ZeroSSL ACME. This is normal and safe because the certificate automatically renews before expiration as long as the domain still points to the server and passes validation. The client does not need to manually renew the certificate unless validation fails.
10382. How to add an SSL certificate?
The SSL certificate can be added automatically via AutoSSL ZeroSSL or manually in cPanel → SSL/TLS. With AutoSSL, the domain must be added to cPanel, point DNS to the server and undergo validation; status can be seen in SSL/TLS Status. For manual installation, you need to have a certificate, private key and CA bundle and install them in Manage SSL sites. After installation, it is worth enabling Force HTTPS Redirect.
10406. How to solve the problem: domains and SSL?
Domains are managed in cPanel → Domains and Zone Editor. The domain must be added to the account and point DNS to the server for the website and AutoSSL to work properly. SSL is supported by custom AutoSSL for ZeroSSL and cPanel → SSL/TLS Status. The certificate is issued automatically after correct domain validation; In case of problems, we check DNS, CAA, redirections, document root and AutoSSL status.
10408. How to solve the problem: SSL certificates?
SSL certificates in cPanel are handled automatically by AutoSSL ZeroSSL or manually by SSL/TLS. AutoSSL issues DV certificates for domains added to cPanel and pointing to the server. The status can be seen in SSL/TLS Status. Manual certificate requires certificate, private key and CA bundle. After installing SSL, enable HTTPS in the application and remove mixed content.