When this matters
After website or mail migration, DNS propagation is easily confused with incorrect record configuration.
Why a domain may work for one person and not another after DNS changes: TTL, cache, delegation, A, MX and SPF records.
Practical checklist
- check domain NS delegation
- compare A, MX, SPF and DKIM records
- take old record TTL into account
- test from several networks or DNS tools
How Hostilla.pl helps
Hostilla.pl helps determine whether the issue is domain delegation, DNS records, operator cache or the website/mail configuration itself.
What to prepare before contacting support
If you need support, include the domain, account name, time of the problem, exact error message, recent changes and one example URL or mailbox. This lets support check DNS, SSL, mail logs, PHP, database, backups and application configuration faster.
Next useful steps
This guide is part of a topical cluster. Use the links below to continue through related Hostilla.pl instructions.
