When this matters
A common mistake is trying to log into webmail with the customer panel login, or into cPanel with a mailbox password.
How to access Hostilla.pl webmail, which login to use, when DNS matters and how webmail differs from cPanel.
Practical checklist
- use the full e-mail address as the login
- enter the mailbox password, not the customer panel password
- if the domain is migrating, use the technical address
- after login, test sending and receiving
How Hostilla.pl helps
Hostilla.pl provides webmail and cPanel, and support can help separate login, DNS, mailbox password and mail client configuration issues.
What to prepare before contacting support
If you need support, include the domain, account name, time of the problem, exact error message, recent changes and one example URL or mailbox. This lets support check DNS, SSL, mail logs, PHP, database, backups and application configuration faster.
Next useful steps
This guide is part of a topical cluster. Use the links below to continue through related Hostilla.pl instructions.
