When this matters
The problem may come from domain DNS, certificate, wrong SMTP port or the app trying to log in without the full e-mail address.
Hostilla mail on iPhone: IMAP, SMTP, SSL/TLS, mailbox password, full e-mail address and common Mail app errors.
Practical checklist
- add the account as an other mail account
- enter full e-mail address and mailbox password
- check incoming and outgoing mail server
- enable SSL/TLS and SMTP authentication
How Hostilla.pl helps
Hostilla.pl can help identify whether the error comes from password, DNS, certificate or iPhone Mail configuration.
What to prepare before contacting support
If you need support, include the domain, account name, time of the problem, exact error message, recent changes and one example URL or mailbox. This lets support check DNS, SSL, mail logs, PHP, database, backups and application configuration faster.
Next useful steps
This guide is part of a topical cluster. Use the links below to continue through related Hostilla.pl instructions.