When this matters
Automatic configuration can choose a suboptimal server or port, especially during domain migration.
Thunderbird and Hostilla.pl mail: IMAP, SMTP, ports, encryption, authentication and send/receive tests.
Practical checklist
- manually check IMAP and SMTP settings
- use the full e-mail address as login
- set SSL/TLS or STARTTLS encryption
- save the error message if sending fails
How Hostilla.pl helps
Hostilla support can use test time and addresses to check SMTP logs and recipient server replies.
What to prepare before contacting support
If you need support, include the domain, account name, time of the problem, exact error message, recent changes and one example URL or mailbox. This lets support check DNS, SSL, mail logs, PHP, database, backups and application configuration faster.
Next useful steps
This guide is part of a topical cluster. Use the links below to continue through related Hostilla.pl instructions.
