Migrations

How to move e-mail without downtime

Mail migration should start before changing MX, not only after old mailboxes stop receiving messages.

When this matters

The biggest risks are missing mailboxes on the new side, high TTL, missing SPF/DKIM records and unsynchronized historical mail.

E-mail migration plan without downtime: mailboxes, IMAP sync, TTL, MX, SPF, DKIM, send/receive tests and post-DNS checks.

Practical checklist

  • create mailboxes on the new server
  • sync mail through IMAP
  • lower TTL before MX change
  • after the switch check receiving, sending, SPF, DKIM and DMARC

How Hostilla.pl helps

Hostilla.pl can help migrate mail for free and check DNS configuration to reduce the risk of mail interruption.

What to prepare before contacting support

If you need support, include the domain, account name, time of the problem, exact error message, recent changes and one example URL or mailbox. This lets support check DNS, SSL, mail logs, PHP, database, backups and application configuration faster.

Related Hostilla.pl topics

Next useful steps

This guide is part of a topical cluster. Use the links below to continue through related Hostilla.pl instructions.