When this matters
Problems appear after module updates, PHP changes, cache growth, SMTP errors or lack of space for files and backups.
How to prepare hosting for PrestaShop: PHP version, database, SSL, cache, store mail, backups and module updates.
Practical checklist
- check compatible PHP version
- enable SSL and force HTTPS
- set SMTP for store notifications
- back up files and database before updates
How Hostilla.pl helps
Hostilla.pl lets you choose PHP versions and use backups, domain e-mail, SSL and support for store error diagnostics.
What to prepare before contacting support
If you need support, include the domain, account name, time of the problem, exact error message, recent changes and one example URL or mailbox. This lets support check DNS, SSL, mail logs, PHP, database, backups and application configuration faster.
Next useful steps
This guide is part of a topical cluster. Use the links below to continue through related Hostilla.pl instructions.
