SpamBox and daily mail reports - how not to lose messages

When this matters

A user may think mail was not delivered, while it was held by a filter, sender reputation or domain policy.

How to use SpamBox and daily reports: quarantine, false positives, message recovery and spam analysis.

Practical checklist

• check SpamBox and daily report
• verify sender and subject
• do not broadly whitelist suspicious senders
• report false positives to support with headers

How Hostilla.pl helps

Hostilla.pl uses multiple anti-spam lists, including commercial ones, and additional mail protection layers to reduce spam and malware.

What to prepare before contacting support

If you need support, include the domain, account name, time of the problem, exact error message, recent changes and one example URL or mailbox. This lets support check DNS, SSL, mail logs, PHP, database, backups and application configuration faster.