When this matters
A full restore can roll back posts, orders, comments or user accounts created after the backup date.
How to restore WordPress safely: files, database, media, WooCommerce orders, comments and post-restore tests.
Practical checklist
- decide whether to restore files, database or both
- for stores, preserve new orders
- after restore, test login and forms
- remove the cause of infection or failure
How Hostilla.pl helps
Hostilla.pl can help choose a restore point and limit restore scope so new data is not unnecessarily rolled back.
What to prepare before contacting support
If you need support, include the domain, account name, time of the problem, exact error message, recent changes and one example URL or mailbox. This lets support check DNS, SSL, mail logs, PHP, database, backups and application configuration faster.
Next useful steps
This guide is part of a topical cluster. Use the links below to continue through related Hostilla.pl instructions.
WordPress, apps and site builderWordPress white screen after update - how to recover the sitePrestaShop hosting - cache, database and store securityWooCommerce hosting - store performance and safe paymentsWordPress hosting with WP Toolkit in cPanelInstallatron - automatic application updates and backupsAll guidesContact support